Shipping policy

At DEXELOOT, we are dedicated to providing fast and reliable delivery for every order.

Processing Time

Orders are processed within 24–48 hours after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We aim to deliver all orders within 7 business days from the date of dispatch.

Delivery times may vary depending on your location and courier availability.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available).

Delays

While we strive to deliver within 7 business days, delays may occur due to weather conditions, courier service issues, public holidays, or other unforeseen circumstances.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address. DEXELOOT is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

If you have any questions about your order or shipping, please contact the DEXELOOT customer support team. We are here to help.